COMMERCIAL EXCHANGE POLICY

In this case you must contact us immediately and if the order has not yet been sent we will explain the procedure to be carried out. You can request a change up to 15 calendar days after the purchase is made.

EL NOCHERO S.A.S. It only accepts exchange or return of its products for: 1) Size, 2) Color, 3) Reference, within a maximum period of 15 calendar days from the date of purchase as long as these have not been used, damaged or previously made a change for the previous concepts, for this it is necessary to present the purchase invoice and the product with all its labels (internal and external). and you must go to the Mon & Velarde store where you made the purchase or contact the Mon & Velarde store at the e-mail info@monyvelarde.com to send the product to the address indicated by our operational staff. 

Shipping costs will be paid by the customer. Freight customer-store and store-customer

 

 

PRIVACY POLICY

EL NOCHERO S.A.S  is committed to respecting the privacy rights of users to its website. This privacy policy explains how we collect, store and use your personal data when you browse monyvelarde.com website, shop with us or otherwise provide your personal data to us. These terms will apply regardless of how the Site is accessed and will cover any technologies or devices by which we make the Site available to you.

The personal data provided by the Holder will be used by El Nochero S.A.S. for brand business purposes.

The person in charge and the person in charge of the processing of personal data will be El Nochero S.A.S. The treatment may be carried out directly by the staff of El Nochero S.A.S. or by the third party that it determines.

Validity of the data. The personal data supplied by the Holders will be kept stored in accordance with the provisions of the "Policy for the Protection and Treatment of Personal Data and Data Base Management Manual".

The Holder has the right to know, update, rectify, revoke the authorization, request the deletion, present complaints and claims and other rights regarding the data provided.

 If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on this policy.

The Holder of the personal data can know the "Policy of Protection and Treatment of Personal Data and Manual of Management of Databases" of El Nochero S.A.S. on the website https://www.monyvelarde.com/ In any case, to contact El Nochero S.A.S., the Owner may contact:


Whatsapp: (+57) 3006179614