HOW TO BUY ONLINE

To see the step by step of how to make your purchase, watch the video!

 

 

  1. Choose the product you want to buy. (Select size and quantity)
  2. Click the "Add to Cart" button. This will add the product to your cart and take you there.
  3. You can continue adding other products to the cart or else click "Start Purchase".
  4. Add your zip code to calculate the shipping value.
  5. Fill in your contact details and click "Continue".
  6. Enter the address where you want to receive the product. Then click "Continue".
  7. Select the value of your shipment
  8. Choose the payment method.
  9. You can select your payment through: Mercado Pago, Visa or Mastercard credit cards, Cash through Baloto, 4-72, Efecty and Soluciones en Red or also through PSE with any savings account.
  10. Once you have chosen the payment method, click on "Continue".
  11. There you will be redirected to another screen so that you can complete the information about the chosen payment method. After confirming the purchase you will receive an email from us, this will not be a proof of payment.
  12. Once the payment is credited, we will send the corresponding products that you have purchased.
  13. At the end of your purchase you will receive notification via e-mail with the status of the order and we will process it in a maximum of 24 hours. If after 24 hours you have not received the notification, please contact us at: info@monyvelarde.com.
  14. When your garments are shipped, we will inform you by email of the guide number and the name of the transport company used, so that you can track your garments until they reach your door.


HOW TO BUY BY WHATSAPP
Communicate at whatsapp +57 302413 3008 or by entering this link: https://wa.link/k7pyb3

 

SHIPPING AND DELIVERY TIMES

WE MAKE DOMESTIC AND INTERNATIONAL SHIPMENTS

The delivery time may vary according to the municipality, city or country where you are.

Normally the delivery time in Colombia is from 2 to 9 business days. And the delivery time for international shipments varies depending on the location of the zip code.

Free shipping in Colombia for purchases over $ 250,000

For major cities the value of the shipment is $ 5,000.
For other municipalities and remote towns the value will be calculated depending on the zip code.

 

If you have additional concerns about your purchase process or want to know the status of your shipment, do not forget to contact us at our email info@monyvelarde.com, or at WhatsApp 3024133008 or also at our contact number (57-4) 2666641 at Medellin Colombia.